Frequently Asked Questions
What is the minimum age for riding?
Strictly age 2 to comply with our insurance, the upper age limit is 8 to ride our Shetland ponies. Children aged 8-14 may ride our New Forest pony.
How far will you travel for parties?
We prefer to stay within a 15-mile radius of our base but may travel further upon request, however this will increase the cost of your party or event booking.
Can children with special needs or a disability ride with Pony Magic?
Yes absolutely we provide a high level of supervision, a member of staff with each pony and rider and parents/carers accompany the children riding. Riding can be very beneficial in so many ways and we believe riding is for everyone!
Do you run extra activities during school holidays?
How do I book?
Please see our booking page for more information.
What should my child wear for a riding session?
We supply riding hats to borrow although we do recommend that regular riders purchase a suitable riding hat as soon as possible. Comfortable trousers (not shorts), boots or shoes with a flat sole and small heel are best for riding, they should fit securely and offer the ankle some support. Please no crocs, flip-flops or sandals! Gloves are necessary in cold weather.
Where can I buy kids riding wear?
Check out the Pony Magic shop
How do I pay?
Please use our secure booking system and pay online.
Should I arrive a little early for my booked riding session?
Just a little…. We like to start promptly so that the children are riding for a full 20 minutes and early arrival allows time for hat fitting etc.
What happens in bad weather?
We will go ahead with all bookings unless the weather is so bad that riding or traveling becomes impractical or dangerous, we will liaise with you the day before a booking if the weather looks doubtful and follow our facebook page for latest information. Some activities can take place in our marquee in bad weather.